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Purchasing flow illustration

Hoocap provides you with simple and safe shopping. Guided by flowcharts, it allows you with the fun of shopping.
First-time buyer : 
Join the membership >> Select product >> Put into the shopping cart >> Select payment method >> Fill out info >> Complete shopping process

How to modify or cancel the order?

Once the order is sent and confirmed, it is impossible to modify the content or cancel the order placed. Please contact Hoocap customer center at service@hoocap.com.tw for processing the order cancelling. In addition, please re-place order on needed product(s).

Unable to query order information?

Place have the order serial number and your membership account ready prior contact Hoocap customer service center at service@hoocap.com.tw or simply click on Contact Us by leaving us with your information and we will process your request ASAP.