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How to become a Hoocap member?

Click the " JOIN " button. Fill out the relevant and basic information. After receive the confirmation in your email, you can then become the member.

How does a member change his/her password?

Log in as member >> Click [password change] >> input new/old password >> Confirm >> Complete the update.

How about forgetting the password?

Forgot Password >> Input the email account used when first apply >> Receive email >> Use the new password to re-log in.

※ Recommend you immediately change back to the password that you are used to.

What one should do if loses the applied account info and unable to log on the website?

Click the " CONTACT US " button and leave your information, we will get back to you ASAP.

Does one have to join the membership before make any purchase?

Yes, please join the membership first, and then you can make any purchase as you want.